If the Rider wish to amend or cancel his/her booking for any reason including death, accident, illness, or any other personal reasons including non-payment of the balance payment, M/S INDIA-BIKE-TOURS AND TRAVELS is liable to recover cancellation charges from the Rider. All cancellations and amendments are to be communicated in writing.
Cancellation charges will be Forfeited as follows, when your cancellation is received:
Days prior to the trip:
| FROM DEPARTURE DATE | AMOUNT FORFEITED |
|---|---|
| 91 to 120 days | 15% of trip price |
| 61 to 90 days | 30% of trip price |
| 31 to 60 days | 50% of trip price |
| Less than 30 days | 100% of trip price |
- If you are delayed or think you might be late, contact details will be available and everything possible will be done to make alternative arrangements in order to meet you further down the road. Extra fees may be incurred at the Riders’ cost.
- There will be NO refund for NO SHOWS.
- Any amendment in the original booking has to be given to us in writing. All changes will be processed only after the receipt of the same by the Company. However, if any of the amendment requests results in cancellation of one or more services, then the Company is liable to recover cancellation charges as indicated in the above-mentioned table.
- The above-mentioned cancellation charges are applicable only against the main Tour and optional tours published by the Company. If the Client has booked any other services such as air / train tickets or any third party product, then the Company is liable to recover cancellation charges as per cancellation terms of respective airline / railways or the cancellation terms of respective third party. The Company is also liable to recover its service charges against booking and cancelling such services for the Client.
- If the Company have to cancel a trip due to circumstances beyond our control, such as political dangers (war), natural disasters (floods, earthquakes etc), global pandemics (corona), the full refund will be made (if there won’t be any reservations for you) minus processing fee of US$250 will be collected.
- The Riders’ full payment can also be taken over by another Rider, introduced by the original Rider if he/she is qualified to take said tour and this needs to be communicated more than 60 days in advance.
- Please ensure that your travel insurance covers cancellations.
- The refund shall be processed within 15-20 working days from the date of the cancellation request. Refund will be made online/offline (Netbanking/Cheque/DD/) as per client preference.
- Please note transfer fee(payment gateway charges/bank charges etc) charged at the time of booking will not be refundable.